The practice offers a range of routine daily telephone appointments from:
- 8.30am to 11:00am and
- 2:30pm to 5:00pm
To book an appointment please
- attend the surgery to book in person
- telephone 01435 882306 (phone lines open at 8am), or
- book an appointment online by following this link to Patient Access or via the NHS App
All GP appointments will be a telephone call with you first. If you do need a face to face appointment the GP will book this with you during your telephone appointment.
Please be aware that due to the increasing pressure on our services we can no longer guarantee a same day response to telephone calls unless they are urgent. Please let our receptionists know why you require the call so that we can prioritise these more effectively. All calls will be returned within 2 working days – as long as the requested doctor is at work on those days.
Extended Access
This service runs from 6:30pm to 8:00pm every weekday and Saturday 9:00am to 5:00pm and each practice within our PCN will offer clinics on different days of the week.
Fairfield Surgery offer GP and Nurse, telephone and face to face, appointments on:
Wednesday
6:30pm to 8:00pm
The appointments must be booked in advance.
Please note, on other days of the week, face to face appointments may not be at Fairfield and instead be held at of the other practices that we work closely with. Or, it could be a telephone consultation. Please contact our reception team to check availability and for more information.
Appointment options
Book in advance telephone appointments
Book in advance telephone appointments are usually available to book a week or 2 ahead and are generally used for medication reviews or reviewing on going non-urgent issues.
Routine on the day telephone appointments
To reserve one of these slots you need to ring up on the clinic day. Telephone lines open at 8am
When you call to request an appointment, please provide the reception team with a brief reason. This is so that the receptionist can book you in with the most appropriate clinician and for the correct type of appointment.
Our reception team can book you directly in with a physiotherapist, social prescriber, nurse, and other colleagues aside from a GP and so it is helpful to understand the reason for your call.
Urgent appointments
Urgent appointments are available for both morning and afternoon sessions.
Please note that, in order to provide the best care, we ask patients to only ask for urgent appointments if they feel their case is genuinely medically urgent and can’t wait until the next routine appointment.
Examples of urgent appointments include problems with:
- Pain
- Unwell Children
- Infection
Cancellations
If you cannot attend an appointment for any reason please call us, or cancel online, as soon as possible in order for us to give the slot to someone else.
Fit notes
Fit notes do not necessarily need an appointment. Please telephone to check this. Please also note that no doctor’s certificate is required under 7 days of illness.
Home Visits
Home visits will be provided to patients who are unable to attend the surgery due to their medical condition. Social or transport reasons are not considered acceptable for a home visit by the doctor.
All requests for home visits must be received before 10:30am unless urgent and will normally be carried out during the lunchtime period.
As with in-practice appointments, we ask that you tell the receptionist the reason for your home visit request, this will be passed to the visiting doctor. A doctor may telephone you in advance of visiting.
You can also be visited at home by a community nurse if you are referred by your GP.
You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
