| Day of week
|
Time of day request made to surgery | Day medication will be ready for collection | Time of day that your medication will be ready for collection |
| Monday | Morning/Afternoon | Monday | Afternoon after 14:30 |
| Tuesday | Morning/Afternoon | Tuesday | Afternoon after 14:30 |
| Wednesday | Morning/Afternoon | Wednesday | Afternoon after 14:30 |
| Thursday | Morning/Afternoon | Thursday | Afternoon after 14:30 |
| Friday | Morning/Afternoon | Friday | Afternoon after 14:30 |
| Saturday/Sunday
(The surgery is closed so therefore the routine will be the same as Monday) |
Your co-operation in helping us, by adhering to this schedule is very much appreciated.
If you consider your request to be more urgent, as you will run out of your prescription during the request period, please speak to one of the reception staff or a dispenser.
For acute prescriptions issued on the day of a consultation these mediations will normally be ready to take home within a few minutes of you being seen by the doctor – please ask if you are waiting more than 15 minutes.
Any prescription charges must be paid at this time or proof of exemption shown. Please note that this money is owed directly to the NHS, not to the Practice.
For medico-legal reasons requests for medication will not be taken over the telephone, as this prevents urgent telephone calls getting through to reception and can also result in errors being made.
