During working hours
If you run out of your medicines during normal opening hours, please contact the Surgery dispensary who will help you with your issue.
Non dispensing patients
Non-dispensing patients will need to collect the paper prescription from the Surgery. In case of housebound patients – if you do not have friend or relative who can collect the prescription please let the surgery know, we have a volunteer service who may be able to help you with this matter.
If you run out of medicines while you’re away from home, you may be able to have a consultation with a local GP and get a prescription for a limited supply of medicines. You can do also go to an NHS walk-in-centre.
Outside of normal opening hours
If you have a prescription
If you already have a prescription and urgently need the medicines, try the following steps:
If your local pharmacy is closed, use the link to find other nearby pharmacies and their opening hours. Some are open until midnight or later, even on public holidays.
If you would prefer to speak to someone first, call NHS 111 on 111. They will also be able to look up an out-of-hours pharmacy or service in your area for you.
If you don’t have a prescription
Tip: If you use prescription medicines, always keep a record of your current prescription medicines, as set out in your usual prescription form.
If you run out of prescription medicines and don’t have a prescription with you, you may be able to get an emergency supply without a prescription from a pharmacy. It’s a good idea to take along your medicine’s packaging with you, if you have kept it.
You’ll be interviewed by the pharmacist to find out:-
- Whether there is an immediate need for the medicine.
- That it not practical to obtain a prescription in the circumstances without undue delay.
- That the medicine has, on a previous occasion, been prescribed by a prescriber.
- What dose of the medicine would be appropriate for the person to take?
The pharmacist will need to be assured of all these things before they supply a prescription-only medicine in an emergency, without a prescription.